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Privacy Policy

Privacy Policy

Privacy Policy

Privacy Policy

Welcome to cyprustaxi24.com. Protecting your privacy is important to us. This policy explains what personal data we collect when you book a ride or register as a driver, how we process and share it, and your rights under the EU General Data Protection Regulation (GDPR 2016/679).

1. Information We Collect

  • Contact Details: Name, email address, phone number, country, street address, city, and postal code.
  • Ride Information: Pickup and drop-off locations, dates and times, flight number (if provided).
  • Driver Data: Business credentials and registration form details.

2. Methods of Collection

  • Via booking, contact or driver sign-up forms on our website.
  • Through email correspondence with our support team.

3. Purpose of Processing

  • To confirm, manage and improve your taxi bookings or inquiries.
  • To evaluate and onboard driver applicants.
  • To comply with legal and regulatory obligations.

We never sell or rent your personal data to third parties.

4. Data Sharing

  • Drivers: Trip-related details only, including passenger phone number.
  • Service Providers: Our hosting, IT and payment processors.
  • Legal Authorities: When required by law or court order.

5. Payment Information

All online payments on our site are processed via WooCommerce using the Stripe payment gateway. We do not collect or store your full payment card details on our servers.

  • Payment Data Collected: Cardholder name, billing address, card type, last four digits of the card number, and transaction amount—solely for payment reconciliation.
  • Security Compliance: All payment data is transmitted over HTTPS and handled in accordance with PCI DSS standards by Stripe.
  • Third-Party Privacy Policies: For details on how your payment information is used and protected, please review the Stripe Privacy Policy and the WooCommerce Privacy Policy.

6. Your GDPR Rights

You have the right to access, correct, delete or restrict processing of your personal data. You may withdraw consent at any time and lodge a complaint with the Cyprus Data Protection Commissioner.

7. Data Security & Retention

We implement industry-standard safeguards to protect your data. Personal data is retained only as long as necessary to fulfill the purposes outlined or as required by law.

8. Recommendations

Please provide accurate passenger and luggage details at the time of booking. Notify us of any flight changes or special requirements at least 12 hours before pickup. For urgent matters, contact our support team and we will do our best to assist.

If you have any questions, please email us at info@cyprustaxi24.com.